Below, you can find the frequently asked questions. Do you have any other questions, please contact us.

Action of participant

  1. You can contact us. With pleasure we'll explain the possibilities of your contribution through PC-Donation.
  2. After your decision to participate, you can fill in the inventory list upon which you can indicate the details of your hardware donation. This is used to determine the value and volume.

Actions by Viafrica and SiSo

  1. SiSo contacts you for the collection of the used hardware.
  2. SiSo takes the inventory of and registers the donated hardware on site.
  3. After registration SiSo packs the hardware and transports it in the brought roll containers to a central storage location.
  4. SiSo removes all data or places all data carriers (hard disks) in temporary quarantine. This is in case your company should need a back-up or if a roll-back is necessary.
  5. SiSo determines the value of the hardware, sells the still valuable hardware and records its revenue.
  6. Viafrica finances new projects with the revenues of your used hardware. In these projects we take care of training the users, lesson materials, maintenance and support on-site.
  7. You receive a project report with images for each contribution to a project. This report can be used to strengthen your CSR policy.
  • Computers
  • Laptops
  • Tft/lcd monitors
  • Servers
  • Printers, scanners and copiers
  • Faxes
  • Network hardware, such as switches and servers
  • Keyboards and mice
  • New and used cartridges and toners
  • (Mobile) phones

SiSo guarantees that all data is removed from each data carrier (wiping). It uses the government accredited programme Blancco. You will receive a proof of wiping of all data.


No, the transport of your goods for donation is entirely free of charge. To be able to continue to offer this service free of charge a good relation between the distance and the revenue is necessary. In other words: we are willing to drive further for valuable lots.

Yes. You can also join our PC-Donation project when your hardware has been leased. Submit your data on the contact form and we call you to discuss the possibilities.

In exceptional cases, it is possible to have the data removed within the walls of your company. Because additional costs are connected with this, this can only be done free of charge for large amounts of computers or if we can charge you the additional costs.

After your donation SiSo processes all hardware. SiSo reports for each contributed article what it has yielded for projects in Africa. In its annual report, Viafrica reports how many funds have come in and what they have been used for. The revenue from the PC-Donation programme is specified per project. Besides you will receive a separate project report per donation. This report can be used to communicate your CSR efforts internal and external.

Viafrica communicates the results also through Facebook and Twitter.

In any successful sustainable ICT project other costs exist besides the purchase of hardware. Think of costs for logistics, training of users, guidance of the schools during their preparation, the installation, the development of an appropriate software package and the gathering of relevant e-learning content. The operational execution of the projects is done by our local Viafrica branches in Kenya and Tanzania. To create leverage and local support the schools actively contribute to the projects by delivering the basics. Think of a suitable room, furniture, electricity and teachers.

The needed start investment for a computer laboratory lies beyond the financial reach of most schools in Africa. Viafrica enables this investment, in partnership with you, for them. Viafrica has the condition that each school in Africa willing to participate does an investment in the form of a room, proper electricity, furniture and available ICT teachers. Besides, each school contributes an amount per computer for maintenance, support, having up-to-date software and e-learning materials and follow-up training for the teachers. This is sharply monitored by Viafrica at registration of the school and during the project. If a school can not meet these requirement, it can not yet participate.

CLASSWorks, which stands for Computer Learning and Support Sustainable Works, provides guidance for secondary schools in all key areas relating to the management and use of a computer lab. CLASSworks is more than just the technical infrastructure. From our local branches in Kenya and Tanzania we also guide schools in the areas of administration, maintenance and support. We train specialist teachers, provide digital education materials and regularly organise seminars for school management.

In addition to computer education itself, it is at least as important to integrate ICT as educational means in the existing subjects. Our website offers a large range of educational materials that fully fits in with the national educational curriculum. For schools without internet access we make the CLASSworks website available via the local web server. The students will gain access to recent information and new teaching methods. Computer education obviously also offers them a better preparation for the labour market.

No, all your hardware will be sold in The Netherlands. Of which you receive a report. The revenues are used for the financing of Viafrica projects. This means, among others, the purchasing of the needed hardware for the projects, transport, training, installation and lesson materials. Maintenance and operational costs are met by the project schools.


Schools and other project partners can hand in their not-functioning hardware (e-waste) at the nearest Viafrica office. Our offices store that hardware. The hardware will subsequently be stripped and offered to am e-waste recycler in Kenya. The easy to process parts (iron, plastic) will be recycled locally, the more difficult parts (PCBs, CRT monitors) will be shipped to Europe and processed there. We work in close cooperation with WorldLoop.